Cookie Policy

At Planet Play, we believe in being clear and open about how we collect and use data related to you. In the spirit of transparency, this policy provides detailed information about how and when we use cookies on our website: https://planetplay.com.mt/.

1. Does Planet Play use cookies?

Yes. As described in our Privacy Policy, we use cookies and other technologies to ensure everyone who uses the site has the best possible experience.

2. What is a Cookie?

A cookie is a small file placed onto your device that enables Planet Play features and functionality. For example, cookies enable us to identify your device, secure your access to our booking system, and even help us know if someone attempts to access your account from a different device.

3. Categories of Cookies We Use

In accordance with the Maltese Information and Data Protection Commissioner (IDPC) guidelines, we categorize our cookies as follows:

Category	Purpose	Necessity
Strictly Necessary	These are required for the website to function. They include cookies for your booking progress, security, and remembering your cookie consent.	Mandatory
Functional / Preferences	These remember choices you make (like your language or login details) to provide a more personalized experience.	Optional (Consent required)
Statistics / Analytics	These help us understand how visitors interact with our site (e.g., which attractions are most popular) so we can improve our services.	Optional (Consent required)
Marketing	Used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.	Optional (Consent required)

4. Specific Third-Party Cookies on this Site

Our website integrates services from third parties. These providers may set their own cookies:

Booking System: To manage your Karting and VR reservations.
Google Analytics: To help us measure traffic and improve the site.
YouTube/Vimeo: If we show videos of our racetrack or VR arena.
Social Media: Such as Facebook or Instagram pixels used for our event promotions.

5. Your Rights: The “Power to Choose”

Under Maltese law, you have the following rights regarding cookies:

The Right to Refuse: You can click “Deny” or “Reject All” on our banner. This will block all non-essential cookies.
The Right to Withdraw: You can change your mind at any time. Look for the small cookie icon in the bottom corner of your screen to reopen your settings and toggle cookies off.
Browser Settings: Most browsers allow you to control cookies through their settings preferences.

6. Data Retention

Cookies have different “lifespans.” Session cookies expire when you close your browser. Persistent cookies remain on your device for a set period (usually 6 to 24 months) or until you delete them manually.

7. Contact Us

If you have any questions about our use of cookies, please contact our team:

- Email: info@planetplay.com.mt
- Address: Planet Play, Level B1, Mercury Shopping District, St. Julian’s, Malta.

Velocity – Time Attack

The Game

Win by setting the fastest lap time on the curviest racetrack available on the island! 7 drivers compete in each session at our indoor Velocity racetrack. Never driven a kart before. No problem! Our marshals will ensure that you are fully instructed before entering the karting racetrack. In the meantime, prepare yourself well by reading the rules of the track.

Safety rules and regulations

Driving a go-kart is forbidden for:

Driving a go-kart is forbidden for:
- Minors who, for medical reasons, are unable to ride a bicycle.
- People with anaemia, heart, breathing, or back problems.
- People who, in the past 5 years, have lost consciousness unexpectedly.
- People under the influence of alcohol or/and drugs.
- Pregnant Women

Minimum requirements are as follows:
- Junior sessions 135cm height and 8 years of age Children below 135cm height or under 8 years of age not allowed to drive any karts at Velocity/Planet Play.
- Adult Sessions: Children below 140cm height or under 14 years of age not allowed to drive adult karts.
- Maximum weight 120kg.

When driving a go-kart:

All footwear must have a closed back and no long laces. No open toed footwear, sandals, flip flops, boots, or heels are allowed
Long hair must be tied back
It is forbidden to wear a scarf, tie or other loose clothing that could hang from the back of the kart.
A closed-back helmet with a clear visor, which is provided, must be worn.
Wearing a balaclava, provided, you may bring your own Balaklava or purchase one at Planet Play reception desk
Seat belts are mandatory.

How to ride a go-kart:

Left pedal = brake.
Right pedal = accelerate.
Both hands must always remain on the steering wheel.
Do not press the 2 pedals simultaneously.

It is strictly forbidden to:

Get out of your kart on the track,
Hit the circuit barriers.
Bump into other karts.
Ignore the advice of the track marshals,
Ignore flags and racetrack signs/LED lights.
Consume food or drinks on the track.
Damage of property in general.

Your behaviour while driving:

It’s Time Attack! Not normal racing! This means you are racing against time not against the other drivers. All drivers MUST allow any faster karts behind them to overtake. To do this slow down and move out of the racing line whenever a kart is closing in behind you.

Any unsportsmanlike or aggressive behaviour will lead to sanctioning by instant disqualification.
Drivers who are unsure of themselves should drive on the outside of corners (drive outside of the racing line) and move so they don’t disturb other drivers.
If you have an inexperienced driver in front of you, give them time to move to the side. And don’t push it!
Try not to slip/drift. It will slow you down, you will have uncontrolled and unpredictable driving, which is which usually causes stoppages.
How to take a turn without slipping: if necessary, slow down in a straight line before the turn, so that you don’t have to brake in it. When you exit the corner, and your steering wheel is straight again, you can accelerate.

Flags and LED side track lights

The flashing yellow LED lights indicate danger on the track. You must slow down and keep driving slowly until the green LED lights flash again.
The flashing red LED lights indicate a serious danger on the track. You must slow down, stop completely, and wait for marshals’ instructions, or the flashing green LED lights to resume the race.
The flashing green LED lights indicate the start of a session or that everything is in order, the track is clear and race resumed.
The physical blue flag means that there is one or more faster driver(s) behind you. Move to the outside of the next corner and let the faster driver(s) pass.
The physical black flag indicates that you are disqualified from the race because your driving style is unsportsmanlike or too aggressive or your kart has a technical/mechanical issue. Please return to the pits carefully.

Good to know.

All our Karts have pedal and seat adjustments and therefore can be specifically suited for anyone who falls within the mentioned age and height criterion.
5 years old kids are welcome join with respective parents/guardian, during junior sessions using one of our two-seater karts if available.
Maximum amount of 7 karts per session on the racetrack.
A karting session lasts 15 minutes of which 8 minutes are effective karting on racetrack.
You never ride two sessions in a row, there is always a break in between. This way you have time to catch your breath.
During karting you are only allowed to drive forward.
Collisions, bumping, braking with barriers and pushing other Karts is prohibited, Karts are high performance professional machines and not bumping cars.
Driving clean will automatically result in faster lap times, subsequently increasing your chances of winning.
You should never get out of a go-kart during a karting session. If you have any difficulty slow down, stop at the side and raise your hand. The marshal will come to assist you.
If you are unsure of anything about your kart, stay seated and put your hands in the air so that the marshal sees it.
At all times, the instructions of the race marshal must be followed.
We have a zero-tolerance policy on alcohol abuse, drugs and narcotics.

Playtopia

We at Planet Play want that our clients understand our product and appreciate the facilities, we have created Playtopia with one mindset, “Kids Joyful Moments in a Safe and Educational Environment” Playtopia is not a nursery, parents and guardians are to always remain within close distance, parents and guardians will always remain responsible for their kids while at Playtopia.
At Planet Play/Playtopia we work with fixed start times, a systematic program of preset sessions for Playtopia group booking is applied, all clients/guests must be available 10 minutes before the booked activity/session starts.
The limit for children using Playtopia is 120cms.
To ensure plenty of safe fun for all, visitors at Planet Play must observe the following rules of play:
- Children must not be left unattended at Planet Play and Playtopia. Parents/guardians are to remain within close distance and are always fully responsible for the safety and behaviour of their children.
- Food and drink, chewing gum and sweets is not permitted within Playtopia area.
- Face Painting is not permitted.
- The early stages equipment section is only suitable for children under the age of 5, bench dedicated area for parents and guardians available.
- Please take care of your belongings while visiting Playtopia. Planet Play does not accept liability for any loss, damage, or theft.
- Shoe storage unit is available for client’s convenience, Playtopia management cannot be held responsible for any loss, damage, or theft.

Children 0-5 years old

Children must be supervised by a responsible adult at all times. One accompanying adult per child will be allowed to remain within Playtopia.
To ensure safety of your child and others we encourage you to instruct your child to listen and follow all instructions given by Playtopia attendants, anyone not meeting the standards of good behaviour and not following the policies of Playtopia will be asked to leave.
Kindly encourage children to use the toilet and wash hands before playing.
Shoes must be removed (adults and children) and socks always worn – (Playtopia is not responsible for loss or misplacement of shoes)
Children who are unwell or become unwell at the Playtopia should not use the play area (management to determine if child is fit to remain within play area)
Please leave all bags, jewellery and watches with an adult so they don’t get lost (we aren’t responsible for any losses)
No food or drinks, including chewing gum is allowed in Playtopia.
It is the managements discretion to manage the amount of people within Playtopia and the play area may be restricted to limited use.
Accidents are to be promptly reported to a member of staff.
In the event of an emergency please evacuate by the nearest exit, do not rush, follow the signs.
Management reserves the right to refuse admission or evict anyone not meeting the standards of good behaviour or not following the policies of Planet Play.

Children 6-8 years old

To ensure safety of your child and others we encourage you to instruct your child to listen and follow all instructions given by Playtopia attendant, anyone not meeting the standards of good behaviour and not following the policies of Playtopia/Planet Play will be asked to leave.
Parents/guardians must remain within close distance and available at all times.
Kindly encourage children to use the toilet and wash hands before playing.
Shoes must be removed (adults and children) and socks always worn – (Playtopia is not responsible for loss or misplacement of shoes).
Children who are unwell or become unwell at the Playtopia should not use the play area (management to determine if child is fit to remain within play area)
Please leave all bags, jewellery and watches with an adult so they don’t get lost (we aren’t responsible for any losses).
No food or drinks, including chewing gum is allowed in Playtopia.
It is the managements discretion to manage the amount of people within Playtopia and the play area may be restricted to limited use.
Accidents are to be promptly reported to a member of staff.
In the event of an emergency please evacuate by the nearest exit, do not rush, follow the signs.
Management reserves the right to refuse admission or evict anyone not meeting the standards of good behaviour or not following the policies of Planet Play.

Children 9-13 years old

To ensure safety of your child and others we encourage you to instruct your child to listen and follow all instructions given by Playtopia attendant, anyone not meeting the standards of good behaviour and not following the policies of Playtopia/Planet Play will be asked to leave.
Parents/guardians must remain available at all times
Kindly encourage children to use the toilet and wash hands before playing.
Shoes must be removed (adults and children) and socks always worn – (Playtopia is not responsible for loss or misplacement of shoes).
Children who are unwell or become unwell at the Playtopia should not use the play area (management to determine if child is fit to remain within play area)
Please leave all bags, jewellery and watches with an adult so they don’t get lost (we aren’t responsible for any losses).
No food or drinks, including chewing gum is allowed in Playtopia.
It is the managements discretion to manage the amount of people within Playtopia and the play area may be restricted to limited use.
Accidents are to be promptly reported to a member of staff.
In the event of an emergency please evacuate by the nearest exit, do not rush, follow the signs.
Management reserves the right to refuse admission or evict anyone not meeting the standards of good behaviour or not following the policies of Planet Play.

Paradox

VR’s available: Arena; Adventure; Simulators
At Paradox we work with fixed start times, a systematic program of preset sessions for Paradox is applied for all categories, all clients must be available 10 minutes before the booked activity/session starts.

TERMS OF USE

PLEASE READ THESE TERMS OF USE (“TERMS”) CAREFULLY BEFORE ACCESSING THE GAME, AS THE TERMS GOVERN YOUR USE OF THE GAME, AND YOU ARE ONLY PERMITTED TO USE AND/OR PLAY THE GAME PROVIDED YOU HAVE REVIEWED AND ACCEPTED THE TERMS.
This is a virtual reality/mixed/augmented reality game. When playing the game, you may not be able to see, hear or feel your physical surroundings when wearing a virtual/mixed/augmented reality headset or playing the game through/with virtual/mixed/augmented reality game equipment, headset, glasses, handheld devices, vest, etc… It is your responsibility to abide by the health and safety guidelines instructed by VR safety tutorial before, and during the first phase of the game and as instructed by Paradox VR attendant, at all times when playing the game to ensure that you don’t injure yourself, any other person, damage any property equipment etc. Failure to abide by the health and safety guidance mentioned earlier while playing the game may lead but not limited to personal injury, property damage, and even death. Playing the game is at your own risk. PLAY RESPONSIBLY.
Welcome to this virtual/mixed/augmented reality game and/or services, (hereinafter “Game”) provided to you by Planet Play at Paradox.
To play the Game you can opt to be given a random name automated by the game or register via provided registration tablets available at Paradox, option as visitor or register as Paradox/Vex client, the latest will give you the opportunity to win monthly/yearly prices by Vex and receive your score via email.
You may not, under any circumstances, whether intentionally, or through negligence, inadvertence or omission, allow or enable others to access your account. Vex reserves the right to disable or block accounts without notice. You are not permitted to transfer your account, to another person.
You acknowledge and agree you are responsible yourself for abiding by the terms of use or service including.

Age limitation

You must be 13 years or older to be entitled to access and Paradox at Planet Play Vex Adventure/Arena, unless otherwise explicitly stated and to the extent permitted by applicable law, T&C. The Game is not intended for children under the age of 13. Children under the age of 13 may not access and play the Game. Any registration by, use of or access to the Game by anyone under 13, or by anyone who is under 18 acting without parental or guardian consent, is unauthorized, unlicensed and in violation of these Terms. IF YOU ARE AT LEAST 13 YEARS OLD BUT UNDER 18 YEARS OF AGE, YOU AGREE THAT YOUR PARENT OR LEGAL GUARDIAN HAS REVIEWED AND AGREED TO THESE TERMS, AND YOU CAN FORM A BINDING CONTRACT BY SIGNING AVAILABLE WAIVER.
TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, PARADOX AT PLANET PLAY OPERATORS DECLINES ANY RESPONSIBILITY REGARDING ANY ACTIVITIES CONDUCTED BY A CHILD UNDER 18 YEARS OF AGE (WITH OR WITHOUT THE PERMISSION OF A PARENT). IF YOU ARE A PARENT OR GUARDIAN, AND YOU GIVE YOUR CONSENT AND PERMISSION FOR YOUR CHILD UNDER 18 YEARS OF AGE (AND AT LEAST 13 YEARS OF AGE) TO REGISTER AND USE THE GAME, YOU THEREBY AGREE TO THE TERMS RELATING TO ACCESS TO THE GAME BY YOUR CHILD UNDER 18 YEARS OF AGE AND YOU SHALL ENSURE OF AND BE SOLELY RESPONSIBLE FOR YOUR CHILD’S STRICT COMPLIANCE, AT ALL TIMES, WITH THE TERMS.

Health and Safety

TO REDUCE THE RISK OF PERSONAL INJURY, DISCOMFORT, OR PROPERTY DAMAGE, PLEASE ENSURE THAT YOU CAREFULLY READ THESE HEALTH AND SAFETY GUIDELINES BEFORE PLAYING THE GAME. YOU AGREE THAT YOU SHALL ABIDE BY THESE HEALTH AND SAFETY GUIDELINES AND OTHER RELEVANT NOTICES PROVIDED BY PARADOX AT PLANET PLAY AND THE MANUFACTURER OF VR/AR/MR HARDWARE (“HEADSET”).
YOU WILL BE MOVING YOUR HEAD, LIMBS AND OTHER BODY PARTS, WHICH COULD CAUSE SERIOUS INJURY OR DEATH TO YOU, PEOPLE NEAR YOU, OR PROPERTY IF YOU DO NOT FOLLOW THESE HEALTH AND SAFETY GUIDELINES. WHILE WEARING YOUR HEADSET AND USING THE GAME, YOU WILL HAVE A LIMITED OR DIFFERENT VIEW AND/OR YOU WILL NOT BE ABLE TO SEE EVERYTHING OR ANYTHING IN THE PHYSICAL ROOM AROUND YOU.
AS SUCH, AT ALL TIMES YOU ARE USING THE GAME AND HEADSET, YOU ACKNOWLEDGE AND AGREE THAT IT IS YOUR SOLE RESPONSIBILITY TO FOLLOW THESE HEALTH AND SAFETY GUIDELINES. YOU ACKNOWLEDGE AND AGREE THAT YOU WILL NOT RELY ON ANY MECHANISM IN THE GAME OR HEADSET FOR PROTECTION. YOU ACKNOWLEDGE THAT FAILURE TO ABIDE BY THESE HEALTH AND SAFETY GUIDELINES MAY CARRY WITH IT THE POTENTIAL FOR DAMAGE OR LOSS TO PROPERTY, PERSONAL INJURY TO YOU, OR DEATH.
DAMAGE TO PROPERTY EQUIPMENT WILL BE PAID BY CLIENT/PARENT/GUARDIAN.

Before Playing the Game

Abide by any health and safety notices or guidelines provided/available online webpage, physically displayed or via QR code.
Do not play the Game while experiencing any of the following, as it may increase your susceptibility to harm while playing the Game:
- Influence of alcohol or drugs.
- Hang-over.
- Vertigo; sensation of feeling off balance or spinning.
- Claustrophobia or sensitivity to confined spaces.
- Tiredness or exhaustion;
- Have digestive problems;
- Under emotional stress or anxiety
- When suffering from cold, flu, headaches, migraines, or earaches.
Consult with your doctor before playing the Game if you are pregnant, elderly, have pre-existing vision abnormalities or psychiatric disorders, are using prescription or non-prescription medication, or suffer from a heart condition or other serious medical condition.

While Playing the Game

It is highly recommended you take a reasonable break from the Game, every (30) minutes. Always take a break if you feel discomfort and don’t start again until you are no longer feeling discomfort. Extended use without adequate breaks may increase the risk of injury, other adverse effects, or property damage.
Move carefully while playing the Game. Fast or abrupt motion may cause a collision or loss of balance. If you lose your balance or your sense of balance feels affected, stop playing the Game and take a break until normal balance returns.
Do not interact with real-world objects while playing the Game.
Do not run, kick, punch or walk backwards while playing the Game.
Immediately discontinue playing the Game (and do not continue to play the Game or drive, operate machinery, or engage in other activities requiring physical or visual coordination) if any of the following symptoms are experienced:
- Seizures.
- Loss of awareness.
- Eye strain.
- Eye or muscle twitching.
- Involuntary movements.
- Altered, blurred, or double vision or other visual abnormalities.
- Dizziness
- Disorientation.
- Impaired balance.
- Impaired hand-eye coordination.
- Excessive sweating.
- Increased salivation.
- Nausea.
- Light-headedness.
- Discomfort or pain.
- Drowsiness.
- Fatigue; or
- Any symptoms similar to motion sickness.
The Game is constantly supervised by a Paradox attendant who may provide warning to any safety hazards that may arise, or that you may approach. While using the Game, you are kindly requested to listen carefully to any notifications.
Always be aware of your play area and surroundings (including all persons, objects around you).

Game Associated Risks

You acknowledge that due to the nature of the Game, playing the Game inherently involves some risk. These risks include, but are not limited to risks caused by:
- Loss of balance.
- Inability to see your physical surroundings.
- Inability to hear sounds in your physical surroundings.
- Any part of your body hitting or otherwise contacting people or objects in your physical surroundings.
- Repetitive or strenuous motion of any part of your body.
- Involuntary motion or action of any part of your body.
- Stress to your eyesight or hearing from frequent or prolonged use.
For some individuals, sequences of images which may be displayed by the Game on the Headset screen (including but not limited to images of rapidly flashing lights) could induce epileptic seizures, loss of consciousness, altered vision, motion sickness, dizziness, disorientation or nausea, repetitive motion injuries and eye strain. Immediately stop playing if you do not feel well or if you experience any of the above symptoms.
YOU HEREBY RELEASE PLANET PLAY AND ITS RESPECTIVE EMPLOYEES, MANAGEMENT, DIRECTORS, PARTNERS, THE DISTRIBUTOR/ SERVICE PROVIDERS AND THEIR RESPECTIVE MEMBERS, ADVERTISERS OR SPONSORS, OR THEIR RESPECTIVE EMPLOYEES, MEMBERS, CONTRACTORS, DIRECTORS, OFFICERS, AGENTS OR LICENSORS FROM ANY AND ALL LIABILITY IN CONNECTION WITH ANY AND ALL CLAIMS PERTAINING TO THE USE OF A HEADSET, VEST, RELATED EQUIPMENT, OR THE GAME.

ELEVATE

Elevate operates with fixed start times, a systematic program of preset sessions is applied for all categories, all players must be available 15 minutes before the booked session starts.
Minimum height is 135cms.

Maximum weight 120kg.

No open toed footwear, boots, or heels are allowed.
Long hair must be tied back.
Skirts, dresses, or baggy clothes are not recommended.
It is the responsibility of parents/guardians to explains these rules to children in advance.
No food or drinks, including chewing gum is allowed.
All loose articles, gadgets and jewellery are to be removed before entering the play area.
Do not try to remove the harness or try to detach it from the belay system.
Only one participant per obstacle is allowed – “yellow section”.
Overtaking another player during a session is only allowed where the grey pillar joins the two obstacles together “yellow sections”.
Please do not leave your personal belongings unattended, Planet Play management/Elevate attendants cannot be retained responsible of any loss, damage or theft.

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